We won’t be able to install a meter if:

• you have a fixed-term tenancy of less than six months
• a bulk meter already exists – this usually applies to blocks of flats and caravan parks
• it is not practical because you share your water supply with neighbours
• installation is not straightforward and you do not want to pay the charge. (We cover the cost of fitting a meter up to £650 and will charge you for the cost above this amount.)

If we can't install a meter for any reason other than the circumstances above you can choose to go on an assessed charge. This is based on: 

• the number of people in your household
• our current water charges