Service updates

We'll update this page with details of any ongoing incidents in the South West.

Updates on Exmouth incident

In your area

In your area
  • 22/11/2024 20:00

    Unplanned interruption

    Bucklers Hard, SO42 7

  • 22/11/2024 12:02

    Reported Leak

    Bucklers Hard, Beaulieu, Brockenhurst, SO42 22 November 2024 12:02 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004052623 Read more information about leaks.…
  • 21/11/2024 16:34

    Reported Leak

    Windsor Road, Bournemouth, BH5 21 November 2024 04:34 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004051775 Read more information about leaks.…
  • 21/11/2024 14:32

    Unplanned interruption

    WINDSOR ROAD , BOURNEMOUTH, BH5 1DT

    We would like to thank our customers for their patience while we completed urgent repair work in Windsor Road, Bournemouth BH5. We are pleased to confirm that supplies in the area are now restored. If…
  • 21/11/2024 13:48

    Reported Leak

    The Mount, Ringwood, BH24 21 November 2024 01:48 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004046716 Read more information a…
  • 21/11/2024 13:27

    Reported Leak

    Wentworth Avenue, Bournemouth, BH5 21 November 2024 01:27 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004006976 Read more info…
  • 21/11/2024 09:10

    Reported Leak

    Lower Ashley Road, New Milton, BH25 21 November 2024 09:10 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004049121 Read more inf…
  • 21/11/2024 08:49

    Reported Leak

    William Road, Bournemouth, BH7 21 November 2024 08:49 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004048495 Read more informat…
  • 20/11/2024 14:57

    Reported Leak

    Guest Avenue, Poole, BH12 20 November 2024 02:57 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004048363 Read more information about leaks.…
  • 20/11/2024 11:19

    Reported Leak

    Hardy Crescent, Wimborne, BH21 20 November 2024 11:19 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004050215 Read more informat…
  • 20/11/2024 08:34

    Reported Leak

    Slinn Road, Christchurch, BH23 20 November 2024 08:34 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004048794 Read more informat…
  • 20/11/2024 08:34

    Reported Leak

    Old Christchurch Road, Bournemouth, BH1 20 November 2024 08:34 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004049390 Read more…
  • 20/11/2024 08:05

    Reported Leak

    Redan Close, Highcliffe, Christchurch, BH23 20 November 2024 08:05 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004048996 Read more information about leaks.…
  • 19/11/2024 15:51

    Reported Leak

    King George Avenue, Bournemouth, BH9 19 November 2024 03:51 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004050907 Read more information about leaks.…
  • 19/11/2024 12:18

    Reported Leak

    St. Michaels Road, Bournemouth, BH2 19 November 2024 12:18 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004049778 Read more inf…
  • 19/11/2024 08:35

    Reported Leak

    Abbots Close, Highcliffe, Christchurch, BH23 19 November 2024 08:35 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004050245 Read…
  • 18/11/2024 16:02

    Reported Leak

    Heathfield Avenue, Poole, BH12 18 November 2024 04:02 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004049652 Read more informat…
  • 18/11/2024 15:54

    Reported Leak

    High Howe Lane, Bournemouth, BH11 18 November 2024 03:54 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004026618 Read more infor…
  • 18/11/2024 13:49

    Reported Leak

    Heath Road, St Leonards, Ringwood, BH24 18 November 2024 01:49 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004049620 Read more information about leaks.…
  • 18/11/2024 10:39

    Reported Leak

    Littledown Drive, Bournemouth, BH7 18 November 2024 10:39 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004049199 Read more information about leaks.…
  • 18/11/2024 08:46

    Reported Leak

    Fernway Close, Wimborne, BH21 18 November 2024 08:46 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004049601 Read more information about leaks.…
  • 18/11/2024 08:43

    Reported Leak

    Kingswell Road, Bournemouth, BH10 18 November 2024 08:43 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004049359 Read more infor…
  • 15/11/2024 11:07

    Reported Leak

    Isaacs Close, Poole, BH12 15 November 2024 11:07 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004047112 Read more information about leaks.…
  • 15/11/2024 10:47

    Reported Leak

    Pine Avenue, Bournemouth, BH6 15 November 2024 10:47 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004045807 Read more information about leaks.…
  • 15/11/2024 10:44

    Reported Leak

    Godshill, Fordingbridge, SP6 15 November 2024 10:44 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004047608 Read more informatio…
  • 15/11/2024 10:43

    Reported Leak

    Moyles Court, Rockford, Ringwood, BH24 15 November 2024 10:43 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004048956 Read more information about leaks.…
  • 15/11/2024 10:39

    Reported Leak

    Gloucester Road, Bournemouth, BH7 15 November 2024 10:39 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004048565 Read more information about leaks.…
  • 15/11/2024 00:00

    Unplanned interruption

    RINGWOOD, HAMPSHIRE, BH243NF

    Ringwood, Hampshire, BH24 3NF Due to a burst main on our network, some customers in Ringwood, Hampshire, BH24 3NF may experience lower water pressure than usual or a loss of supply while we undertake …
  • 15/11/2024 00:00

    Unplanned interruption

    RINGWOOD, HAMPSHIRE, BH243NF

    Ringwood, Hampshire, BH24 3NF Due to a burst main on our network, some customers in Ringwood, Hampshire, BH24 3NF may experience lower water pressure than usual or a loss of supply while we undertake …
  • 15/11/2024 00:00

    Unplanned interruption

    RINGWOOD, HAMPSHIRE, BH243NF

    Ringwood, Hampshire, BH24 3NF Due to a burst main on our network, some customers in Ringwood, Hampshire, BH24 3NF may experience lower water pressure than usual or a loss of supply while we undertake …
  • 15/11/2024 00:00

    Unplanned interruption

    RINGWOOD, HAMSHIRE, BH243NF

    We would like to thank our customers for their patience while we completed urgent repair work in Ringwood, Hampshire, BH24 3NF. We are pleased to confirm that supplies in the area are now restored. If…
  • 15/11/2024 00:00

    Unplanned interruption

    RINGWOOD, HAMSHIRE, BH243NF

    We would like to thank our customers for their patience while we completed urgent repair work in Ringwood, Hampshire, BH24 3NF. We are pleased to confirm that supplies in the area are now restored. If…
  • 15/11/2024 00:00

    Unplanned interruption

    RINGWOOD, HAMSHIRE, BH243NF

    Ringwood, Hampshire, BH24 3NF Due to a burst main on our network, some customers in Ringwood, Hampshire, BH24 3NFmay experience lower water pressure than usual or a loss of supply while we undertake e…
  • 15/11/2024 00:00

    Unplanned interruption

    RINGWOOD, HAMSHIRE, BH243NF

    Ringwood, Hampshire, BH24 3NF Due to a burst main on our network, some customers in Ringwood, Hampshire, BH24 3NFmay experience lower water pressure than usual or a loss of supply while we undertake e…
  • 15/11/2024 00:00

    Unplanned interruption

    RINGWOOD, HAMPSHIRE, BH243NF

    Ringwood, Hampshire, BH24 3NF Due to a burst main on our network, some customers in Ringwood, Hampshire, BH24 3NF may experience lower water pressure than usual or a loss of supply while we undertake …
  • 15/11/2024 00:00

    Unplanned interruption

    RINGWOOD, HAMSHIRE, BH243NF

    Ringwood, Hampshire, BH24 3NF Due to a burst main on our network, some customers in Ringwood, Hampshire, BH24 3NFmay experience lower water pressure than usual or a loss of supply while we undertake e…
  • 15/11/2024 00:00

    Unplanned interruption

    RINGWOOD, HAMPSHIRE, BH243NF

    Ringwood, Hampshire, BH24 3NF Due to a burst main on our network, some customers in Ringwood, Hampshire, BH24 3NF may experience lower water pressure than usual or a loss of supply while we undertake …
  • 14/11/2024 20:24

    Reported Leak

    Poplar Way, Ringwood, BH24 14 November 2024 08:24 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004048913 Read more information about leaks.…
  • 14/11/2024 15:56

    Reported Leak

    Nomansland, Salisbury, SP5 14 November 2024 03:56 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000003379328 Read more information …
  • 14/11/2024 09:54

    Reported Leak

    Mayfield Drive, Ferndown, BH22 14 November 2024 09:54 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004047632 Read more information about leaks.…
  • 14/11/2024 09:52

    Reported Leak

    Iris Road, Bournemouth, BH9 14 November 2024 09:52 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004047974 Read more information…
  • 14/11/2024 09:51

    Reported Leak

    Capstone Road, Bournemouth, BH8 14 November 2024 09:51 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004047193 Read more information about leaks.…
  • 14/11/2024 00:00

    Unplanned interruption

    Ringwood Road, SP6 2, SP6 2

    We would like to thank our customers for their patience while we completed urgent repair work in Ringwood Road, SP6 2. We are pleased to confirm that supplies in the area are now restored. If you not…
  • 13/11/2024 14:30

    Reported Leak

    Little Brook Farm, Ringwood Road, North Gorley, SP6 13 November 2024 02:30 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004040237 Read more information about…
  • 13/11/2024 13:50

    Reported Leak

    Brownen Road, Bournemouth, BH9 13 November 2024 01:50 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004043857 Read more information about leaks.…
  • 13/11/2024 13:49

    Reported Leak

    Westbourne Park Road, Bournemouth, BH4 13 November 2024 01:49 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004046877 Read more …
  • 13/11/2024 13:46

    Reported Leak

    Elmes Road, Bournemouth, BH9 13 November 2024 01:46 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004045566 Read more information about leaks.…
  • 13/11/2024 11:31

    Reported Leak

    Portchester Road, Bournemouth, BH8 13 November 2024 11:31 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004039045 Read more information about leaks.…
  • 13/11/2024 11:25

    Reported Leak

    Fernheath Close, Bournemouth, BH11 13 November 2024 11:25 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004046929 Read more information about leaks.…
  • 13/11/2024 11:24

    Reported Leak

    Warnes Lane, Burley, Ringwood, BH24 13 November 2024 11:24 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004046171 Read more inf…
  • 13/11/2024 11:23

    Reported Leak

    Kingfisher Way, Christchurch, BH23 13 November 2024 11:23 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004045554 Read more information about leaks.…
  • 13/11/2024 11:08

    Reported Leak

    Bushey Road, Bournemouth, BH8 13 November 2024 11:08 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004046754 Read more information about leaks.…
  • 13/11/2024 11:02

    Reported Leak

    Brackendale Road, Bournemouth, BH8 13 November 2024 11:02 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004046965 Read more info…
  • 13/11/2024 05:44

    Reported Leak

    Gloucester Road, Bournemouth, BH7 13 November 2024 05:44 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004047336 Read more information about leaks.…
  • 11/11/2024 19:35

    Reported Leak

    Braeside Road, St. Leonards, Ringwood, BH24 11 November 2024 07:35 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004046894 Read more information about leaks.…
  • 11/11/2024 15:29

    Reported Leak

    Moat Lane, Barton On Sea, New Milton, BH25 11 November 2024 03:29 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004036495 Read more information about leaks.…
  • 11/11/2024 13:56

    Reported Leak

    Greenacres Close, Bournemouth, BH10 11 November 2024 01:56 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004046342 Read more information about leaks.…
  • 11/11/2024 12:18

    Reported Leak

    Chine Walk, West Parley, Ferndown, BH22 11 November 2024 12:18 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004045169 Read more information about leaks.…
  • 11/11/2024 09:10

    Reported Leak

    West Cliff Road, Bournemouth, BH4 11 November 2024 09:10 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000003997385 Read more infor…
  • 09/11/2024 09:06

    Reported Leak

    Sea Road, Milford On Sea, Lymington, SO41 09 November 2024 09:06 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004046005 Read more information about leaks.…
  • 08/11/2024 14:10

    Reported Leak

    Ringwood Road, Fordingbridge, SP6 08 November 2024 02:10 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004045105 Read more information about leaks.…
  • 08/11/2024 13:28

    Reported Leak

    South Gorley, Ringwood, BH24 08 November 2024 01:28 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004043933 Read more information about leaks.…
  • 08/11/2024 11:21

    Reported Leak

    Tylers Close, Lymington, SO41 08 November 2024 11:21 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004045124 Read more information about leaks.…
  • 08/11/2024 11:16

    Reported Leak

    Washington Avenue, Bournemouth, BH1 08 November 2024 11:16 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004044265 Read more information about leaks.…
  • 08/11/2024 11:12

    Reported Leak

    122 Old Christchurch Road, BH1 08 November 2024 11:12 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004044548 Read more information about leaks.…
  • 08/11/2024 10:52

    Reported Leak

    Kivernell Road, Milford On Sea, Lymington, SO41 08 November 2024 10:52 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004043616 Read more information about lea…
  • 08/11/2024 08:15

    Reported Leak

    Gore Road, New Milton, BH25 08 November 2024 08:15 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004044045 Read more information about leaks.…
  • 07/11/2024 08:41

    Reported Leak

    Footners Lane, Burton, Christchurch, BH23 07 November 2024 08:41 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004043451 Read more information about leaks.…
  • 07/11/2024 08:36

    Reported Leak

    Ringwood Road, Avon, Christchurch, BH23 07 November 2024 08:36 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004044275 Read more information about leaks.…
  • 07/11/2024 08:32

    Reported Leak

    Alder Road, Poole, BH12 07 November 2024 08:32 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004043251 Read more information about leaks.…
  • 07/11/2024 08:32

    Reported Leak

    Moore Avenue, Bournemouth, BH11 07 November 2024 08:32 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004043294 Read more information about leaks.…
  • 06/11/2024 15:03

    Reported Leak

    Sheldrake Gardens, Hordle, Lymington, SO41 06 November 2024 03:03 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004036156 Read more information about leaks.…
  • 06/11/2024 15:03

    Reported Leak

    Bertram Road, New Milton, BH25 06 November 2024 03:03 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004030259 Read more information about leaks.…
  • 06/11/2024 12:51

    Reported Leak

    Middle Road, Lymington, SO41 06 November 2024 12:51 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004042023 Read more information about leaks.…
  • 05/11/2024 14:00

    Reported Leak

    James Road, Poole, BH12 05 November 2024 02:00 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004018995 Read more information about leaks.…
  • 05/11/2024 10:17

    Reported Leak

    Limited Road, Bournemouth, BH9 05 November 2024 10:17 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004042019 Read more information about leaks.…
  • 04/11/2024 09:23

    Reported Leak

    Watkin Road, Bournemouth, BH5 04 November 2024 09:23 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004041423 Read more information about leaks.…
  • 30/10/2024 08:12

    Reported Leak

    Park Homer Drive, Wimborne, BH21 30 October 2024 08:12 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004039522 Read more information about leaks.…

Previous incidents

Brixham Boil Water Notice

The Boil Water Notice has now been lifted for all customers in the Brixham area impacted by cryptosporidium.

it is now safe to drink your tap water as normal and we'd like to thank all our customers, visitors and businesses for your patience and understanding throughout the incident.

Photo of Brixham harbour

Boil Water Notice in the Brixham area

Access all the information and previous updates given throughout the incident

Brixham Boil Water Notice
Image of tap dripping

Lifting the Boil Water Notice

Here's what you need to do before using your water as normal

What you need to know