Reporting a problem
Although we have teams keeping an eye on our network 24/7, we’re always grateful to people who report problems when you see them. When your report reaches us, we’ll look into it and get it fixed as soon as possible.
Use the tool below to troubleshoot problems you spot in and around your home.
Before you report it to us, look at the map below to double check whether we know about the problem already. If so, we’re probably on our way to it or getting it fixed as you’re reading this.
What sort of problem is it?
Report a problem in your area
- 20/12/2024 14:15
Unplanned interruption
Pentridge, Salisbury, SP5 5QX
We would like to thank our customers for their patience while we completed urgent repair work in Pentridge, Salisbury, Dorset, SP5 5QX. We are pleased to confirm that supplies in the area are now rest… - 20/12/2024 12:58
Reported Leak
Harland Road, Bournemouth, BH6 20 December 2024 12:58 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004064823 Read more informat… - 20/12/2024 12:46
Reported Leak
Eldon Road, Bournemouth, BH9 20 December 2024 12:46 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004065708 Read more informatio… - 20/12/2024 12:43
Reported Leak
Silver Street, Sway, Lymington, SO41 20 December 2024 12:43 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004065293 Read more in… - 20/12/2024 10:47
Reported Leak
Southwick Road, Bournemouth, BH6 20 December 2024 10:47 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004066106 Read more information about leaks.… - 20/12/2024 07:06
Reported Leak
Brighton Road, Sway, Lymington, SO41 20 December 2024 07:06 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000003377270 Read more in… - 19/12/2024 08:38
Reported Leak
Fernlea Avenue, Ferndown, BH22 19 December 2024 08:38 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004062179 Read more informat… - 19/12/2024 08:34
Reported Leak
Headswell Avenue, Bournemouth, BH10 19 December 2024 08:34 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004062713 Read more inf… - 19/12/2024 08:33
Reported Leak
Village Hall, Priests Lane, Sopley, BH23 19 December 2024 08:33 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004065033 Read mor… - 19/12/2024 08:33
Reported Leak
Stanford Rise, Sway, Lymington, SO41 19 December 2024 08:33 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004064211 Read more in… - 18/12/2024 15:17
Reported Leak
Westover Road, Milford On Sea, Lymington, SO41 18 December 2024 03:17 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004065663 Read more information about leak… - 18/12/2024 09:01
Reported Leak
Cavendish Place, Bournemouth, BH1 18 December 2024 09:01 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004065312 Read more information about leaks.… - 17/12/2024 12:41
Reported Leak
Bethia Road, Bournemouth, BH8 17 December 2024 12:41 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004063939 Read more informati… - 17/12/2024 09:43
Reported Leak
Bournemouth, BH11 17 December 2024 09:43 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004064470 Read more information about lea… - 17/12/2024 09:24
Reported Leak
Iwerne Close, Bournemouth, BH9 17 December 2024 09:24 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004064311 Read more informat… - 16/12/2024 14:53
Reported Leak
Parkland Drive, Barton On Sea, New Milton, BH25 16 December 2024 02:53 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004064087 Read more information about lea… - 16/12/2024 13:28
Reported Leak
Kivernell Road, Milford On Sea, Lymington, SO41 16 December 2024 01:28 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004043616 R… - 16/12/2024 13:23
Reported Leak
Farnham Road, Poole, BH12 16 December 2024 01:23 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004057569 Read more information a… - 16/12/2024 11:15
Unplanned interruption
Wimbourne, Dorset, BH218NQ
Wimbourne, Dorset, BH21 8 We would like to thank our customers for their patience while we completed urgent repair work in Wimbourne, Dorset, BH21 8. We are pleased to confirm that supplies in the are… - 16/12/2024 09:38
Reported Leak
Alumhurst Road, Bournemouth, BH4 16 December 2024 09:38 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004059539 Read more information about leaks.… - 16/12/2024 09:37
Reported Leak
Ashmeads Way, Wimborne, BH21 16 December 2024 09:37 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004060641 Read more informatio… - 16/12/2024 09:34
Reported Leak
Southwick Road, Bournemouth, BH6 16 December 2024 09:34 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004062658 Read more inform… - 16/12/2024 09:33
Reported Leak
Locksley Drive, Ferndown, BH22 16 December 2024 09:33 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004063527 Read more information about leaks.… - 16/12/2024 08:37
Reported Leak
Milton Mead, New Milton, BH25 16 December 2024 08:37 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004063511 Read more information about leaks.… - 15/12/2024 12:08
Reported Leak
Bitterne Way, Lymington, SO41 15 December 2024 12:08 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004056890 Read more information about leaks.… - 14/12/2024 13:00
Unplanned interruption
BARTON ON SEA , BH257DU
14/12/2024 @ 13:20 – We would like to thank our customers for their patience while we completed urgent repair work in customers in Barton On Sea, New Milton, BH25 7 . We are pleased to confirm that su… - 13/12/2024 12:53
Reported Leak
Elmgate Drive, Bournemouth, BH7 13 December 2024 12:53 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004063318 Read more informa… - 13/12/2024 12:19
Reported Leak
Sutton, Wimborne, BH21 13 December 2024 12:19 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000003298005 Read more information abou… - 13/12/2024 11:49
Reported Leak
Portchester Road, Bournemouth, BH8 13 December 2024 11:49 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004062495 Read more information about leaks.… - 13/12/2024 11:45
Reported Leak
Downey Close, Bournemouth, BH11 13 December 2024 11:45 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004062404 Read more information about leaks.… - 12/12/2024 22:13
Reported Leak
Sweyns Lease, East Boldre, Brockenhurst, SO42 12 December 2024 10:13 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004063092 Read more information about leaks… - 12/12/2024 16:21
Reported Leak
Ravens Way, Milford On Sea, Lymington, SO41 12 December 2024 04:21 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004062519 Read more information about leaks.… - 11/12/2024 20:13
Reported Leak
Shop & Basement, Royal London House, Christchurch Road, BH1 11 December 2024 08:13 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004062409 Read more informati… - 11/12/2024 18:00
Reported Leak
Hurn Road, Christchurch, BH23 11 December 2024 06:00 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004062311 Read more information about leaks.… - 11/12/2024 14:44
Reported Leak
Danehurst New Road, Tiptoe, Lymington, SO41 11 December 2024 02:44 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004049279 Read more information about leaks.… - 11/12/2024 13:59
Reported Leak
Newcombe Road, Bournemouth, BH6 11 December 2024 01:59 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004061621 Read more information about leaks.… - 11/12/2024 13:46
Reported Leak
Princess Avenue, Christchurch, BH23 11 December 2024 01:46 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004060569 Read more information about leaks.… - 11/12/2024 13:34
Reported Leak
Ashley Common Road, New Milton, BH25 11 December 2024 01:34 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004060726 Read more information about leaks.… - 11/12/2024 08:22
Reported Leak
Viscount Walk, Bournemouth, BH11 11 December 2024 08:22 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004037201 Read more information about leaks.… - 11/12/2024 08:21
Reported Leak
Court Road, Bournemouth, BH9 11 December 2024 08:21 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004061676 Read more informatio… - 11/12/2024 07:59
Reported Leak
Rempstone Road, Wimborne, BH21 11 December 2024 07:59 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004061726 Read more information about leaks.… - 11/12/2024 05:30
Unplanned interruption
Lymington, SO41
We would like to thank our customers for their patience while we complete urgent repair work this continues but this has been isolated in Lymington, SO41 area. We are pleased to confirm that supplies … - 11/12/2024 05:07
Reported Leak
Everton Road, Hordle, Lymington, SO41 11 December 2024 05:07 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004061748 Read more information about leaks.… - 10/12/2024 14:57
Reported Leak
Pine Road, Bournemouth, BH9 10 December 2024 02:57 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004060389 Read more information about leaks.… - 10/12/2024 14:05
Reported Leak
Heron Court Road, Bournemouth, BH3 10 December 2024 02:05 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004061471 Read more information about leaks.… - 10/12/2024 08:17
Reported Leak
Dulsie Road, Bournemouth, BH3 10 December 2024 08:17 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004054782 Read more information about leaks.… - 09/12/2024 14:03
Reported Leak
Oswald Road, Bournemouth, BH9 09 December 2024 02:03 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004060163 Read more information about leaks.… - 09/12/2024 10:55
Reported Leak
Footners Lane, Burton, Christchurch, BH23 09 December 2024 10:55 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004043961 Read more information about leaks.… - 09/12/2024 08:16
Reported Leak
Denmark Road, Bournemouth, BH9 09 December 2024 08:16 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004059048 Read more information about leaks.… - 09/12/2024 08:14
Reported Leak
Connaught Road, Bournemouth, BH7 09 December 2024 08:14 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004059095 Read more information about leaks.… - 09/12/2024 08:11
Reported Leak
Milford Drive, Bournemouth, BH11 09 December 2024 08:11 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004059692 Read more inform… - 06/12/2024 10:23
Reported Leak
Winsford Close, Christchurch, BH23 06 December 2024 10:23 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004056246 Read more information about leaks.… - 06/12/2024 10:22
Reported Leak
Ellery Grove, Lymington, SO41 06 December 2024 10:22 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004057775 Read more information about leaks.… - 05/12/2024 10:05
Reported Leak
Chene Road, Wimborne, BH21 05 December 2024 10:05 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004057424 Read more information about leaks.… - 05/12/2024 10:03
Reported Leak
Cranleigh Road, Bournemouth, BH6 05 December 2024 10:03 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004057110 Read more information about leaks.… - 05/12/2024 10:02
Reported Leak
Edifred Road, Bournemouth, BH9 05 December 2024 10:02 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004056560 Read more information about leaks.… - 05/12/2024 09:51
Reported Leak
Pinewood Road, Highcliffe, Christchurch, BH23 05 December 2024 09:51 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004056883 Read more information about leaks… - 05/12/2024 08:45
Reported Leak
Nomansland, Salisbury, SP5 05 December 2024 08:45 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000003379328 Read more information … - 05/12/2024 00:02
Reported Leak
Recreation Road, Poole, BH12 05 December 2024 12:02 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004058928 Read more informatio… - 03/12/2024 10:15
Reported Leak
Heatherlea Road, Bournemouth, BH6 03 December 2024 10:15 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004057270 Read more infor… - 03/12/2024 09:58
Reported Leak
Wickham Road, Bournemouth, BH7 03 December 2024 09:58 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004050696 Read more information about leaks.… - 02/12/2024 08:37
Reported Leak
Todber Close, Bournemouth, BH11 02 December 2024 08:37 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004056747 Read more information about leaks.… - 29/11/2024 15:24
Reported Leak
Weldon Avenue, Bournemouth, BH11 29 November 2024 03:24 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004056317 Read more information about leaks.… - 29/11/2024 15:22
Reported Leak
Sarum Walk, Lymington, SO41 29 November 2024 03:22 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004040503 Read more information about leaks.… - 29/11/2024 09:30
Reported Leak
Hazelwood Avenue, New Milton, BH25 29 November 2024 09:30 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004055128 Read more information about leaks.… - 28/11/2024 16:15
Reported Leak
Wentworth Avenue, Bournemouth, BH5 28 November 2024 04:15 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004006976 Read more info… - 26/11/2024 14:11
Reported Leak
Newmorton Road, Bournemouth, BH9 26 November 2024 02:11 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004033392 Read more information about leaks.… - 26/11/2024 13:59
Reported Leak
Mount Pleasant Drive, Bournemouth, BH8 26 November 2024 01:59 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004052892 Read more information about leaks.… - 25/11/2024 14:24
Reported Leak
Castle Lane West, Bournemouth, BH8 25 November 2024 02:24 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004052968 Read more information about leaks.… - 25/11/2024 10:26
Reported Leak
Coronation Avenue, Bournemouth, BH9 25 November 2024 10:26 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004051488 Read more information about leaks.… - 25/11/2024 09:52
Reported Leak
Marine Drive East, Barton On Sea, New Milton, BH25 25 November 2024 09:52 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004048461 Read more information about … - 25/11/2024 09:49
Reported Leak
Marine Drive East, Barton On Sea, New Milton, BH25 25 November 2024 09:49 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004048279 Read more information about … - 20/11/2024 08:34
Reported Leak
Old Christchurch Road, Bournemouth, BH1 20 November 2024 08:34 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004049390 Read more information about leaks.…
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