Reporting a problem
Although we have teams keeping an eye on our network 24/7, we’re always grateful to people who report problems when you see them. When your report reaches us, we’ll look into it and get it fixed as soon as possible.
Use the tool below to troubleshoot problems you spot in and around your home.
Before you report it to us, look at the map below to double check whether we know about the problem already. If so, we’re probably on our way to it or getting it fixed as you’re reading this.
What sort of problem is it?
Report a problem in your area
- 20/01/2025 14:42
Reported Leak
Noel Road, Bournemouth, BH10 20 January 2025 02:42 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004075162 Read more information… - 20/01/2025 13:17
Reported Leak
Briar Close, Christchurch, BH23 20 January 2025 01:17 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004076667 Read more informat… - 20/01/2025 13:16
Reported Leak
Mudeford, Christchurch, BH23 20 January 2025 01:16 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004075988 Read more information… - 20/01/2025 12:49
Reported Leak
Stoney Cross, Lyndhurst, SO43 20 January 2025 12:49 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004078505 Read more informatio… - 19/01/2025 13:51
Reported Leak
Old Christchurch Road, Bournemouth, BH1 19 January 2025 01:51 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004078820 Read more … - 19/01/2025 09:55
Reported Leak
Christchurch Road, West Parley, Ferndown, BH22 19 January 2025 09:55 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004078361 Rea… - 19/01/2025 09:52
Reported Leak
Winston Avenue, Poole, BH12 19 January 2025 09:52 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004078615 Read more information … - 17/01/2025 12:52
Reported Leak
Pearl Gardens, Bournemouth, BH10 17 January 2025 12:52 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004077702 Read more informa… - 17/01/2025 12:50
Reported Leak
Milton Mead, New Milton, BH25 17 January 2025 12:50 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004076052 Read more informatio… - 17/01/2025 12:49
Reported Leak
Rosamund Avenue, Wimborne, BH21 17 January 2025 12:49 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004076282 Read more informat… - 17/01/2025 12:48
Reported Leak
Melville Road, Bournemouth, BH9 17 January 2025 12:48 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004076391 Read more informat… - 16/01/2025 20:52
Reported Leak
Lacy Drive, Wimborne, BH21 16 January 2025 08:52 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004078080 Read more information about leaks.… - 16/01/2025 14:24
Reported Leak
Chalks Close, Redlynch, Salisbury, SP5 16 January 2025 02:24 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004077140 Read more i… - 16/01/2025 14:18
Reported Leak
Lower Sandy Down Lane, Boldre, Lymington, SO41 16 January 2025 02:18 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004075240 Rea… - 16/01/2025 00:00
Unplanned interruption
West Parley, Dorset, BH228PW
West Parley, Dorset, BH22 8 We would like to thank our customers for their patience while we completed urgent repair work in West Parley, Dorset, BH22 8. We are pleased to confirm that supplies in the… - 16/01/2025 00:00
Planned Interruption
Old Christchurch Road , Bournemouth, BH1 1JZ
We are carrying out essential work on the water network in this area and the water will be turned off on 16/01/25 00:00 AM to 16/01/25 05:00 AM. All affected homes and businesses should have been noti… - 15/01/2025 15:02
Unplanned interruption
Windsor Road, Bournemouth, BH5 1DT
Due to a burst main on our network, some customers in Windsor Road, Bournemouth, BH5 1D, may experience lower water pressure than usual or a loss of supply while we undertake emergency repairs in the … - 15/01/2025 12:39
Reported Leak
Viscount Walk, Bournemouth, BH11 15 January 2025 12:39 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004076615 Read more informa… - 15/01/2025 12:39
Reported Leak
Keeble Road, Bournemouth, BH10 15 January 2025 12:39 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004076605 Read more informati… - 15/01/2025 11:59
Reported Leak
Dudsbury Road, West Parley, Ferndown, BH22 15 January 2025 11:59 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004076432 Read mo… - 15/01/2025 11:53
Reported Leak
Portarlington Close, Bournemouth, BH4 15 January 2025 11:53 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004075772 Read more in… - 15/01/2025 11:52
Reported Leak
Holt Road, Poole, BH12 15 January 2025 11:52 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004075792 Read more information about… - 15/01/2025 11:51
Reported Leak
Herne Gate Farm, Ringwood Road, North Gorley, SP6 15 January 2025 11:51 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004073401 … - 15/01/2025 11:36
Reported Leak
Oaks Drive, St. Leonards, Ringwood, BH24 15 January 2025 11:36 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004076036 Read more… - 15/01/2025 11:35
Reported Leak
Wight Walk, West Parley, Ferndown, BH22 15 January 2025 11:35 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004076198 Read more information about leaks.… - 15/01/2025 10:30
Reported Leak
Windsor Road, Bournemouth, BH5 15 January 2025 10:30 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004076832 Read more information about leaks.… - 14/01/2025 17:37
Reported Leak
Grove Pastures, Lymington, SO41 14 January 2025 05:37 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004076639 Read more information about leaks.… - 14/01/2025 16:03
Reported Leak
Haviland Road, Bournemouth, BH7 14 January 2025 04:03 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004075646 Read more informat… - 14/01/2025 15:29
Reported Leak
Uplands Road, West Moors, Ferndown, BH22 14 January 2025 03:29 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004075707 Read more information about leaks.… - 14/01/2025 15:25
Reported Leak
Pine View Gardens, Bournemouth, BH10 14 January 2025 03:25 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004075616 Read more inf… - 14/01/2025 15:17
Reported Leak
Hazelwood Avenue, New Milton, BH25 14 January 2025 03:17 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004075542 Read more infor… - 14/01/2025 15:02
Reported Leak
Bramshaw, Lyndhurst, SO43 14 January 2025 03:02 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004076618 Read more information ab… - 14/01/2025 15:02
Reported Leak
Bramshaw, Lyndhurst, SO43 14 January 2025 03:02 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004076619 Read more information ab… - 14/01/2025 15:02
Reported Leak
Bramshaw, Lyndhurst, SO43 14 January 2025 03:02 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004076617 Read more information about leaks.… - 14/01/2025 14:18
Reported Leak
Bosworth Mews, Bournemouth, BH9 14 January 2025 02:18 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004075166 Read more informat… - 14/01/2025 10:06
Reported Leak
Barnes Crescent, Wimborne, BH21 14 January 2025 10:06 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004075161 Read more information about leaks.… - 13/01/2025 15:50
Reported Leak
Charminster Road, Bournemouth, BH8 13 January 2025 03:50 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004075263 Read more information about leaks.… - 13/01/2025 12:08
Reported Leak
Brook, Lyndhurst, SO43 13 January 2025 12:08 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004075765 Read more information about leaks.… - 13/01/2025 12:08
Reported Leak
Brook, Lyndhurst, SO43 13 January 2025 12:08 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004075766 Read more information about… - 13/01/2025 12:08
Reported Leak
Brook, Lyndhurst, SO43 13 January 2025 12:08 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004075764 Read more information about… - 13/01/2025 12:04
Reported Leak
Herberton Road, Bournemouth, BH6 13 January 2025 12:04 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004075359 Read more informa… - 13/01/2025 11:41
Reported Leak
Morgans Vale Road, Redlynch, Salisbury, SP5 13 January 2025 11:41 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004075574 Read more information about leaks.… - 13/01/2025 09:37
Reported Leak
Surgery & Premises, 444 Kinson Road, Bournemouth, BH10 13 January 2025 09:37 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004075257 Read more information abo… - 13/01/2025 08:46
Reported Leak
Newbridge Way, Pennington, Lymington, SO41 13 January 2025 08:46 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004075329 Read more information about leaks.… - 13/01/2025 08:46
Reported Leak
22 24 Oxford Road, BH8 13 January 2025 08:46 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004075333 Read more information about leaks.… - 13/01/2025 00:00
Unplanned interruption
Lyndhurst, Hampshire, SO437HG
We would like to thank our customers for their patience while we completed urgent repair work in Lyndhurst, Hampshire, SO43 7 . Our team have been working hard during the night and we are pleased to c… - 12/01/2025 19:36
Reported Leak
New Road, Landford, Salisbury, SP5 12 January 2025 07:36 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004075306 Read more information about leaks.… - 12/01/2025 18:13
Reported Leak
Fritham, Lyndhurst, SO43 12 January 2025 06:13 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004075335 Read more information about leaks.… - 12/01/2025 14:22
Reported Leak
Surgery & Premises, 444 Kinson Road, Bournemouth, BH10 12 January 2025 02:22 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004075307 Read more information abo… - 12/01/2025 09:22
Reported Leak
Churchill Road, Wimborne, BH21 12 January 2025 09:22 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004075250 Read more information about leaks.… - 12/01/2025 09:21
Reported Leak
Southbourne Road, Bournemouth, BH6 12 January 2025 09:21 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004075181 Read more information about leaks.… - 12/01/2025 09:21
Reported Leak
River Gardens, Milford On Sea, Lymington, SO41 12 January 2025 09:21 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004075155 Read more information about leaks… - 12/01/2025 09:21
Reported Leak
Ashley Road, New Milton, BH25 12 January 2025 09:21 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004075205 Read more informatio… - 12/01/2025 00:00
Unplanned interruption
Bournemouth, BH8 9
We would like to thank our customers for their patience while we completed urgent repair work in Bournemouth, BH8 9. We are pleased to confirm that supplies in the area are now restored. If you notice… - 11/01/2025 20:48
Reported Leak
Marryat Road, New Milton, BH25 11 January 2025 08:48 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004075237 Read more information about leaks.… - 11/01/2025 15:20
Unplanned interruption
Forest Way, Christchurch, BH23 4PZ
We would like to thank our customers for their patience while we completed urgent repair work in Christchurch BH23 4. We are pleased to confirm that supplies in the area are now restored. If you noti… - 11/01/2025 13:30
Unplanned interruption
Wakely Road, Bournemouth, BH11 9EG
Update 14:15 We would like to thank our customers for their patience while we completed urgent repair work in Bournemouth BH11 9. We are pleased to confirm that supplies in the area are now restored. … - 11/01/2025 09:03
Reported Leak
Newtown Road, Verwood, BH31 11 January 2025 09:03 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004074993 Read more information about leaks.… - 11/01/2025 01:06
Reported Leak
Magna Gardens, Bournemouth, BH11 11 January 2025 01:06 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004075113 Read more information about leaks.… - 10/01/2025 21:57
Reported Leak
Sunningdale Crescent, Bournemouth, BH10 10 January 2025 09:57 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004075104 Read more information about leaks.… - 10/01/2025 14:46
Reported Leak
Cedar Avenue, Bournemouth, BH10 10 January 2025 02:46 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004072440 Read more information about leaks.… - 10/01/2025 12:48
Reported Leak
Eldon Place, Bournemouth, BH4 10 January 2025 12:48 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004072415 Read more informatio… - 10/01/2025 12:47
Reported Leak
West Overcliff Drive, Bournemouth, BH4 10 January 2025 12:47 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004072076 Read more i… - 10/01/2025 11:51
Reported Leak
Mansfield Close, West Parley, Ferndown, BH22 10 January 2025 11:51 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004074527 Read more information about leaks.… - 10/01/2025 00:00
Unplanned interruption
Ferndown, BH22 8, BH228PW
Update 14:30 We would like to thank our customers for their patience while we completed urgent repair work in Ferndown, BH22 8. We are pleased to confirm that supplies in the area are now restored. If… - 09/01/2025 12:26
Reported Leak
Gladstone Road, Bournemouth, BH7 09 January 2025 12:26 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004074037 Read more information about leaks.… - 09/01/2025 12:25
Reported Leak
Seafield Close, Barton On Sea, New Milton, BH25 09 January 2025 12:25 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004073976 Read more information about leak… - 09/01/2025 12:19
Reported Leak
Hurn Road, Christchurch, BH23 09 January 2025 12:19 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004072812 Read more informatio… - 09/01/2025 11:29
Reported Leak
Pine Drive, St. Ives, Ringwood, BH24 09 January 2025 11:29 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004073983 Read more information about leaks.… - 08/01/2025 15:49
Reported Leak
Beresford Road, Bournemouth, BH6 08 January 2025 03:49 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004073676 Read more information about leaks.… - 08/01/2025 13:05
Reported Leak
Nouale Lane, Poulner, Ringwood, BH24 08 January 2025 01:05 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004072758 Read more information about leaks.… - 06/01/2025 21:30
Unplanned interruption
Sea Road, BH5 1
Update 07:00 - 07/01 We would like to thank our customers for their patience while we completed urgent repair work in Sea Road, Boscombe BH5 1. We are pleased to confirm that supplies in the area are … - 06/01/2025 15:35
Reported Leak
South Park Road, Poole, BH12 06 January 2025 03:35 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004071446 Read more information… - 05/01/2025 09:37
Reported Leak
Palmerston Road, Bournemouth, BH1 05 January 2025 09:37 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004068535 Read more information about leaks.… - 03/01/2025 13:18
Reported Leak
Tweedale Road, Bournemouth, BH9 03 January 2025 01:18 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004069014 Read more information about leaks.… - 03/01/2025 12:58
Reported Leak
Lansdowne Road, Bournemouth, BH1 03 January 2025 12:58 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004012717 Read more informa… - 03/01/2025 08:16
Reported Leak
231 Old Christchurch Road, Bournemouth, BH1 03 January 2025 08:16 AM. We have repaired this leak and normal supply has been restored. Reference Number 000003855849 Read more information about leaks.… - 02/01/2025 14:49
Reported Leak
Recreation Road, Poole, BH12 02 January 2025 02:49 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004069087 Read more information about leaks.… - 02/01/2025 14:46
Reported Leak
Wroxham Road, Poole, BH12 02 January 2025 02:46 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004069754 Read more information ab… - 31/12/2024 13:35
Reported Leak
Keswick Road, Bournemouth, BH5 31 December 2024 01:35 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004069137 Read more information about leaks.… - 30/12/2024 14:05
Reported Leak
Runnymede Avenue, Bournemouth, BH11 30 December 2024 02:05 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004066609 Read more inf… - 30/12/2024 14:04
Reported Leak
Sutton Road, Bournemouth, BH9 30 December 2024 02:04 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004069116 Read more information about leaks.… - 30/12/2024 14:02
Reported Leak
St. Margarets Road, Bournemouth, BH10 30 December 2024 02:02 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004068055 Read more i… - 27/12/2024 14:47
Reported Leak
Heytesbury Road, Bournemouth, BH6 27 December 2024 02:47 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004068526 Read more information about leaks.… - 24/12/2024 15:48
Reported Leak
Kings Arms Lane, Ringwood, BH24 24 December 2024 03:48 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004066938 Read more informa… - 24/12/2024 12:51
Reported Leak
Ashley Road, Poole, BH14 24 December 2024 12:51 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004064052 Read more information about leaks.…
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Water pipe ownership
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