Reporting a problem
Although we have teams keeping an eye on our network 24/7, we’re always grateful to people who report problems when you see them. When your report reaches us, we’ll look into it and get it fixed as soon as possible.
Use the tool below to troubleshoot problems you spot in and around your home.
Before you report it to us, look at the map below to double check whether we know about the problem already. If so, we’re probably on our way to it or getting it fixed as you’re reading this.
What sort of problem is it?
Report a problem in your area
- 25/02/2025 10:00
Planned Interruption
Hinton Parva, Wimborne, BH21 4JG
Hinton Mill Farm, Hinton Parva, Wimborne, Dorset We are carrying out essential work on the water network in this area and the water will be turned off on 25.2.25 between 10am - 3pm All affected homes … - 20/02/2025 17:25
Reported Leak
Oakwood Avenue, New Milton, BH25 20 February 2025 05:25 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004096011 Read more information about leaks.… - 20/02/2025 14:55
Reported Leak
Bingham Road, Verwood, BH31 20 February 2025 02:55 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004094211 Read more information… - 20/02/2025 14:54
Reported Leak
Rothesay Drive, Highcliffe, Christchurch, BH23 20 February 2025 02:54 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004093379 Re… - 20/02/2025 14:53
Reported Leak
Honey Lane, Burley, Ringwood, BH24 20 February 2025 02:53 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004095408 Read more info… - 20/02/2025 14:52
Reported Leak
Marston Road, New Milton, BH25 20 February 2025 02:52 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004094534 Read more informat… - 20/02/2025 14:51
Reported Leak
Cull Lane, New Milton, BH25 20 February 2025 02:51 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004095058 Read more information… - 20/02/2025 14:34
Reported Leak
Parkwood Road, Bournemouth, BH5 20 February 2025 02:34 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004096550 Read more informa… - 20/02/2025 08:58
Reported Leak
Lower Rowe, Holt, Wimborne, BH21 20 February 2025 08:58 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004093740 Read more inform… - 20/02/2025 08:57
Reported Leak
35 Station Road, BH25 20 February 2025 08:57 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004096142 Read more information about leaks.… - 20/02/2025 08:56
Reported Leak
Redcliffe Close, Burton, Christchurch, BH23 20 February 2025 08:56 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004095735 Read … - 20/02/2025 08:55
Reported Leak
Chewton Common Road, Highcliffe, Christchurch, BH23 20 February 2025 08:55 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 0000040948… - 19/02/2025 21:00
Unplanned interruption
Bournemouth, BH4 9LW
Due to a burst main on our network, some customers in Bournemouth, BH4 9LW may experience lower water pressure than usual or a loss of supply while we undertake emergency repairs in the area. Supplies… - 19/02/2025 21:00
Unplanned interruption
Bournemouth, BH4 9LW
Due to a burst main on our network, some customers in Bournemouth, BH4 9LW may experience lower water pressure than usual or a loss of supply while we undertake emergency repairs in the area. Supplies… - 19/02/2025 12:31
Reported Leak
Benellen Gardens, Bournemouth, BH4 19 February 2025 12:31 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004095980 Read more information about leaks.… - 19/02/2025 11:15
Unplanned interruption
Branksome Hill Road, Bournemouth, BH4 9LD
Supply Interuption - Bournemouth BH4 9 Area Update at 13:30 Due to a burst main on our network, some customers in Bournemouth BH4 9 area may experience lower water pressure than usual or a loss of sup… - 18/02/2025 15:07
Reported Leak
Pinecliff Road, Poole, BH13 18 February 2025 03:07 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004095439 Read more information… - 18/02/2025 14:54
Reported Leak
Minterne Road, Christchurch, BH23 18 February 2025 02:54 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004094231 Read more infor… - 18/02/2025 14:54
Reported Leak
Whitley Way, New Milton, BH25 18 February 2025 02:54 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004094160 Read more informati… - 18/02/2025 14:53
Reported Leak
Brinsons Close, Burton, Christchurch, BH23 18 February 2025 02:53 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004094399 Read m… - 18/02/2025 11:43
Reported Leak
Magna Close, Bournemouth, BH11 18 February 2025 11:43 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004094205 Read more informat… - 18/02/2025 11:32
Reported Leak
Farm Road, West Moors, Ferndown, BH22 18 February 2025 11:32 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004093334 Read more i… - 18/02/2025 11:23
Reported Leak
Christchurch Road, Downton, Lymington, SO41 18 February 2025 11:23 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004094350 Read … - 18/02/2025 11:21
Reported Leak
Hurn Road, Ringwood, BH24 18 February 2025 11:21 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004094557 Read more information a… - 17/02/2025 19:22
Reported Leak
Heron Court Road, Bournemouth, BH3 17 February 2025 07:22 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004094303 Read more information about leaks.… - 17/02/2025 15:15
Reported Leak
Crescent Road, Bournemouth, BH2 17 February 2025 03:15 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004094719 Read more information about leaks.… - 17/02/2025 14:38
Reported Leak
Middle Common Road, Pennington, Lymington, SO41 17 February 2025 02:38 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004088548 Read more information about lea… - 16/02/2025 13:49
Reported Leak
East Avenue, Bournemouth, BH3 16 February 2025 01:49 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004093470 Read more informati… - 16/02/2025 13:49
Reported Leak
Fitzpain Close, West Parley, Ferndown, BH22 16 February 2025 01:49 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004092476 Read … - 16/02/2025 11:00
Unplanned interruption
SO41 6, Tiptoe area
Water Restored in the SO41 6, Tiptoe area We would like to thank our customers for their patience while we investigated the cause for the no water in your area. We are pleased to confirm that supplies… - 16/02/2025 06:39
Reported Leak
Swanmore Road, Bournemouth, BH7 16 February 2025 06:39 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004093973 Read more information about leaks.… - 15/02/2025 18:07
Reported Leak
Braeside Road, St Leonards, Ringwood, BH24 15 February 2025 06:07 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004093972 Read more information about leaks.… - 14/02/2025 15:27
Reported Leak
Roundhaye Road, Bournemouth, BH11 14 February 2025 03:27 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004093124 Read more information about leaks.… - 14/02/2025 10:18
Reported Leak
Blackberry Lane, Christchurch, BH23 14 February 2025 10:18 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004091001 Read more inf… - 14/02/2025 10:18
Reported Leak
West Way, Pennington, Lymington, SO41 14 February 2025 10:18 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004091990 Read more i… - 14/02/2025 10:15
Reported Leak
Wimborne Road East, Ferndown, BH22 14 February 2025 10:15 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004091951 Read more information about leaks.… - 14/02/2025 10:13
Reported Leak
Lymington Road, Highcliffe, Christchurch, BH23 14 February 2025 10:13 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004091199 Re… - 14/02/2025 10:07
Reported Leak
Sancreed Road, Poole, BH12 14 February 2025 10:07 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004090791 Read more information about leaks.… - 14/02/2025 10:07
Reported Leak
De La Warr Road, Milford On Sea, Lymington, SO41 14 February 2025 10:07 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004086716 Read more information about le… - 14/02/2025 10:06
Reported Leak
Ashmeads Close, Wimborne, BH21 14 February 2025 10:06 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004091727 Read more information about leaks.… - 14/02/2025 00:00
Unplanned interruption
Lymington, SO41 8
Update 22:00pm - 15/02/25 We would like to thank our customers for their patience while we completed urgent repair work in Lymington, SO41 8. We are pleased to confirm that supplies in the area are no… - 13/02/2025 08:23
Reported Leak
Harcourt Road, Bournemouth, BH5 13 February 2025 08:23 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004091849 Read more information about leaks.… - 13/02/2025 08:23
Reported Leak
Shelbourne Road, Bournemouth, BH8 13 February 2025 08:23 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004091681 Read more infor… - 13/02/2025 08:21
Reported Leak
Rempstone Road, Wimborne, BH21 13 February 2025 08:21 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004092261 Read more informat… - 12/02/2025 16:56
Reported Leak
Burnham Road, Fordingbridge, SP6 12 February 2025 04:56 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004091644 Read more information about leaks.… - 12/02/2025 15:43
Reported Leak
Coppice Avenue, Ferndown, BH22 12 February 2025 03:43 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004091774 Read more information about leaks.… - 12/02/2025 14:29
Reported Leak
Court Close, Lymington, SO41 12 February 2025 02:29 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004091697 Read more information about leaks.… - 12/02/2025 08:49
Reported Leak
Mudeford Lane, Christchurch, BH23 12 February 2025 08:49 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004087894 Read more infor… - 11/02/2025 14:50
Reported Leak
Pilot Hight Road, Bournemouth, BH11 11 February 2025 02:50 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004090883 Read more information about leaks.… - 11/02/2025 13:03
Reported Leak
Buckingham Walk, New Milton, BH25 11 February 2025 01:03 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004091138 Read more information about leaks.… - 11/02/2025 00:00
Unplanned interruption
Pilot Hight Road, Bournemouth, BH11 8EX
We would like to thank our customers for their patience while we completed urgent repair work in Pilot Hight road, BH11 8EX . Our team have been working hard during the night and we are pleased to con… - 10/02/2025 14:19
Reported Leak
Canford Road, Bournemouth, BH11 10 February 2025 02:19 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004090093 Read more information about leaks.… - 10/02/2025 13:07
Reported Leak
Christchurch Road, Bournemouth, BH1 10 February 2025 01:07 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004090459 Read more information about leaks.… - 10/02/2025 12:04
Reported Leak
Portchester Road, Bournemouth, BH8 10 February 2025 12:04 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004090107 Read more information about leaks.… - 10/02/2025 10:06
Reported Leak
West Moors Road, Ferndown, BH22 10 February 2025 10:06 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004089763 Read more information about leaks.… - 10/02/2025 10:05
Reported Leak
Woodfield Road, Bournemouth, BH11 10 February 2025 10:05 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004086195 Read more information about leaks.… - 09/02/2025 15:00
Unplanned interruption
DORSET AVENUE, ERNDOWN, BH22 8HJ
We would like to thank our customers for their patience while we completed urgent repair work in Ferndown BH22 8 area. We are pleased to confirm that supplies in the area are now restored. If you noti… - 09/02/2025 09:13
Reported Leak
Dorset Avenue, Ferndown, BH22 09 February 2025 09:13 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004089945 Read more information about leaks.… - 07/02/2025 09:02
Reported Leak
Francis Avenue, Bournemouth, BH11 07 February 2025 09:02 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004034598 Read more information about leaks.… - 06/02/2025 15:11
Reported Leak
Francis Avenue, Bournemouth, BH11 06 February 2025 03:11 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000003477581 Read more infor… - 06/02/2025 12:15
Reported Leak
Wimborne Road, Bournemouth, BH11 06 February 2025 12:15 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004087352 Read more inform… - 06/02/2025 11:47
Reported Leak
Alderley Road, Bournemouth, BH10 06 February 2025 11:47 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004087046 Read more inform… - 06/02/2025 00:00
Unplanned interruption
WIMBORNE, DORSET, BH213AF
Wimborne, Dorset, BH21 3 Due to a burst main on our network, some customers in Wimborne, BH21 3 may experience lower water pressure than usual or a loss of supply while we undertake emergency repairs … - 05/02/2025 15:53
Reported Leak
East Cliff Way, Christchurch, BH23 05 February 2025 03:53 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004086922 Read more information about leaks.… - 05/02/2025 11:26
Reported Leak
Strathmore Drive, Verwood, BH31 05 February 2025 11:26 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004086875 Read more information about leaks.… - 04/02/2025 15:54
Reported Leak
Pine Avenue, Bournemouth, BH6 04 February 2025 03:54 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004085469 Read more information about leaks.… - 04/02/2025 15:47
Reported Leak
Lions Lane, Ashley Heath, Ringwood, BH24 04 February 2025 03:47 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004087190 Read more information about leaks.… - 03/02/2025 13:13
Reported Leak
Springfield Close, Lymington, SO41 03 February 2025 01:13 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004086518 Read more info… - 02/02/2025 09:30
Reported Leak
Elise Close, Bournemouth, BH7 02 February 2025 09:30 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004077029 Read more informati… - 30/01/2025 14:11
Reported Leak
Fir Tree Hill, Alderholt, Fordingbridge, SP6 30 January 2025 02:11 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004037004 Read more information about leaks.… - 30/01/2025 09:08
Reported Leak
Milford Road, Lymington, SO41 30 January 2025 09:08 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004082998 Read more informatio… - 30/01/2025 09:00
Reported Leak
High Street, Sixpenny Handley, Salisbury, SP5 30 January 2025 09:00 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004077315 Read more information about leaks.… - 30/01/2025 08:16
Reported Leak
Lansdowne Road, Bournemouth, BH1 30 January 2025 08:16 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004012717 Read more informa…
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