Helping where we can
We design our services, including this website, to be as accessible and user friendly as possible to meet the needs of all our customers. The site has been designed and built in line with the W3C WAI WCAG 2.1 AA guidelines.
Using the brilliant ReciteMe function you can change the font size, colour and type, to make is as readable for you as possible. You can also translate text into your preferred language. Use the screenreader and have sections read out to you. And more. It's a great function that we're proud to use.
A quick guide to ReciteMe
Play Audio
Back: Rewind to the previous paragraph of text
Play: Click the Play button to read the text aloud
Forward: Skip forward to the next paragraph of text
Text Options
Decrease: This will decrease the text size
Font: You can change the font that displays on the page
Increase: This will increase the text size
Colour, Ruler & Screen Mask
Colour: Change the background, text and link colours
Ruler: Click to enable the reading ruler
Screen Mask: Will create a letterbox for focused viewing of a section of the page
Dictionary, Translation & Magnifier
Dictionary: Highlight and click on this to find the definition of the word
Language: Translate text into a different language
Magnifier: Click and drag the magnifying glass to magnify text on the screen
Plain Text Mode, Margins & Audio Download
Text Mode: Remove images and view in plain text mode
Margins: Change the text dimensions by narrowing the width of the text column
Download Audio: Highlight the text then click the button to download text as an audio file
Settings
Settings: Adjust your Recite settings
Reset: This will restore the default settings
User Guide: Will give you an overview of the Recite Me Toolbar Features
SignLive
British Sign Language (BSL) users, can now use SignLive to contact us. SIgnLive is a free service that will connect you to a qualified online BSL interpreter.
Contacting us
If you have difficultly hearing, you can contact us through the Relay UK app or by dialling 18001 before our helpline numbers. We also have a minicom for textphone users on 0800 169 9965. If you require a home visit, a British Sign Language interpreter or other communication support, let us know in advance through our helpline and we can arrange this for you.
