Moving home
Whether you're a new or existing customer - we're here to help support your move
Helping with your move
To ensure your move is completed successfully you will need:
- Your billing address
- If you are a tenant – your landlord or letting agents name, address and contact number details
- A meter reading - this will not be required if the previous occupier has provided one
- Bank details
How to let us know you're moving
Which type of customer are you?
Moving home checklist
We know moving can be a stressful time so we'll do our very best to get everything set up for you as quickly as we can.
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Find your stop tap
It’s a good idea to find out where your internal stop tap is in your new home just in case you need to turn off your water. It’s usually found under your kitchen sink.
