Welcome to Bournemouth Water

See our five year plan Support with your bill

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In your area

Enter your address, postcode or area below to find the work we're doing

Bill rises explained

Everything you need to know about bill increases and support with paying

Your bill explained

Support for local communities

£5m financial support for individuals and communities

Learn about Better Futures

Bringing you better water services

£3.2 billion investment in safe, clean reliable drinking water, healthier rivers and seas and affordable bills

See our five year plan

Bringing you better water services image

Bournemouth Water helping customer with practical help

Priority services

Priority Services offers extra assistance to customers who may need it. This could be due to a medical condition, disability, age, or other factors. We can help with things like meter reading and accessible billing formats.

Two customers paying their bournemouth water bill

Help to pay your bills

We have a wide range of different support, and we'll make sure you're matched with the right help at the right time. Just get in touch to start putting your money worries behind you.

Get help with your bills

Search the quality of your drinking water

Enter your full postcode to learn more about the quality of the drinking water in your home.

What you can do with MyAccount

MyAccount is an all-in-one service that allows you to manage your water services the easy way. Track your water usage, pay bills, enter meter readings or update your details quickly.

What you can do with MyAccount